FAQ
Q : I'm all ready to start up, so what's the next step?
A : It's simple! Just give me a call or send me an email to schedule an appointment. If you don't reach me, I'll call you back within 24 hours at which point we can set up an appointment, at your convenience, to meet both you and your pet(s) and go over all the necessary details.
Q : Are your services available everyday of the year?
A : Unfortunately, there are no regular dog walks scheduled on weekends or statutory holidays. Cat visits however, are available each and every day of the year!
Q : How does billing work?
A : The two forms of payment accepted are cash or cheque. For dog walking, bills are left at your home on Wednesdays, with payment due by the Friday of the same week. With regard to cat sitting, payment will be accepted upon the last day of rendered services. Please keep in mind that if the total bill exceeds $200.00, half of the total amount billed will be required as a deposit.
Q : Do you keep my key?
A : I do keep keys for all of my clients, and rest assured, the keys are not marked with addresses for obvious reasons! In addition, please do not worry about alarm code information, as though they are kept on file for my purposes, codes are not linked to a particular address. Of course, keys will be returned as soon as requested.
Q : Do I need to leave anything for you on the days of the walks or visits?
A : The most important item to leave for a dog is a towel! While unfortunately it is simply too time consuming to bathe and blow dry each pooch after a walk, I will certainly dry off the dog as much as possible. In addition, you can leave favourite treats and/or toys so the dog has something to look forward to after the walk (though hopefully he/she will be too pooped to play!). As for cat visits, please ensure that you have stocked up on food and litter for the time that you are away.
Q : How will I know how my pet is getting along?
A : If you are a new client, I will call you a couple times during the first week to give you updates, and of course if there are any issues down the road, I will notify you immediately. Beyond that, feel free to call or email at any time if you have any questions. In addition, don't hesitate to ask if you need information on any pet food or supply issues, as years of working within that industry have left me with quite a vast array of knowledge!
Q : GRRRRR...you're not in my area, can you help?
A : Of course, here is a list of surrounding businesses the I highly recommend :
Dog Pawsitive - Great doggy walking and daycare service
12 Logan Avenue
(416 925-3647 (DOGS)
http://www.dogpawsitive.com/
bow wow walkers - Dog walking in Leaside and the Sherwood Park area
(647) 893-2696
www.bowwowwalkers.ca
Pet Care In The City - Walking and sitting in the Willowdale area
(905) 505-1523
www.petcareinthecity.com